Reply to unanswered Google reviews
The agent drafts a reply to each unanswered review, shows you the drafts, and posts only the ones you approve.
Hand your Google Business Profile management (formerly Google My Business) to an AI agent. Letaido reads and replies to reviews and publishes posts, with 64 other apps.
Review and local post jobs, checked step by step. Open one to watch it run.
The agent drafts a reply to each unanswered review, shows you the drafts, and posts only the ones you approve.
Every morning, post new one to three star Google reviews from each location to Slack, so someone replies the same day.
Every Monday, add last week's Google reviews from every location to a sheet, with stars, text and reply status.
Describe the news once and the agent writes a Google post for each location, checks you're happy, then publishes them.
On the 1st, the agent reads last month's Google reviews per location and writes a plain text doc on themes, praise and complaints.
Every Monday, the agent turns last week's new blog posts into short Google posts with a link back to each article.
Five ways to connect your Business Profile, and where each fits.
| Option | Set up by asking | Writes replies for you | Runs on its own | No code | Connects thousands of apps |
|---|---|---|---|---|---|
| Yes | Yes | Yes | Yes | No | |
| Business Profile on Google | No | No | No | Yes | No |
| Zapier, Make and similar | Partly | No | Yes | Yes | Yes |
| Review management tools | No | Partly | Yes | Yes | No |
| Business Profile APIs | No | No | Partly | No | Partly |
| Option | How it works | Best for | Watch out for |
|---|---|---|---|
| Letaido AI agent | You describe the job. The agent reads reviews, drafts replies and posts updates, and uses 64 other apps in the same run. | Review replies, daily review alerts and posts across several locations. | 65 apps, not thousands. Reviews are checked on a schedule, not the moment they arrive. |
| Business Profile on Google | You reply to reviews and add posts yourself, in Search, Maps or the Business Profile Manager. | One location and a few reviews a week. | Every reply and post is typed by hand. |
| Zapier, Make and similar | Workflows built from Business Profile triggers and actions, such as a new review or a new post. | Fixed handoffs, like each new review into a sheet. | You build and fix one workflow per job. |
| Review management tools | Local SEO and review platforms bring reviews from Google and other sites into one inbox, often with reply templates. | Agencies and brands with many locations and review sites. | One more subscription, built around its own inbox. |
| Business Profile APIs | Developers build their own tools for reviews, posts and review notifications, using a Google Cloud project. | Large brands and platforms building their own tools. | Google must grant API access to each Cloud project first. |
Connect Google Business Profile once. After that, you describe each job in plain English.
Allow all read operations once per app; approve each kind of write once.
A schedule starts the job, or you do by asking.
Click Connect with Google Business Profile and sign in with Google. No Cloud project or API application.
Sign in with a Google account that is an owner or manager of the profiles. The agent sees every location that account manages.
Replies and posts only work on verified locations that Google lets you post on.
Allow all read operations once per app; approve each kind of write once. Then save it to repeat.
8 actions across accounts, locations, reviews and local posts.
Click Connect with Google Business Profile and sign in with a Google account that owns or manages your listings. There is no Cloud project to set up and no API access to apply for.
Yes. Google renamed Google My Business to Google Business Profile. Letaido's integration works with the current Business Profile.
Yes. It drafts replies and posts them after you check them in the chat, as in the reply job above. Allow all read operations once per app; approve each kind of write once. It won't replace a reply that is already there unless you tell it to.
No. The connector gets no alert from Google, so review jobs run on a schedule, such as every morning, or when you ask.
No. Reviews belong to the people who wrote them. The agent can only reply. To report a review, use Google's own flagging steps.
No. The agent publishes standard update posts with an optional button. Event and offer posts are made in Business Profile itself. Google has also closed its Q&A API, so questions are answered by hand.
A Zapier workflow passes a new review or post to another app. Letaido's agent reads the reviews, writes the replies or the monthly summary, and works across your other apps in the same job.
Connect Google Business Profile, then ask for a job like "Draft replies to our unanswered Google reviews". Leta gets it done on your schedule, or the moment you ask.
Get LetaidoList all Business Profile accounts and their locations the connected Google account can access.
Create, list, and delete local posts that appear publicly on the business profile in Search and Maps.
View customer reviews with star ratings and manage public replies on behalf of the business, including removing existing replies.