Chargebee + ActiveCampaign integration

Combine Chargebee + ActiveCampaign and move subscription data into ActiveCampaign. Just ask Letaido's AI agent and watch it do the work.

Best Chargebee and ActiveCampaign integration jobs to start with

Use this Chargebee ActiveCampaign integration for onboarding, win-back, payment recovery and trial reminders.

When a subscription starts

New Chargebee subscribers start ActiveCampaign onboarding

When a Chargebee subscription starts, Letaido adds the customer to ActiveCampaign with plan, status and MRR fields and starts your onboarding automation.

When someone cancels

Chargebee cancellations start a win-back automation

When a Chargebee subscription is cancelled, Letaido tags the contact in ActiveCampaign, saves the plan and cancel reason, and starts your win-back automation.

When a payment fails

Failed Chargebee payments start recovery emails

When a Chargebee payment fails, Letaido tags the customer in ActiveCampaign, notes the amount and reason, and starts your payment recovery automation.

Every day at 10am

Trials ending soon tagged in ActiveCampaign

Every day, people whose Chargebee trial ends in two to three days get an ActiveCampaign tag that starts your conversion emails.

Chargebee ActiveCampaign integration options, compared

Compare Chargebee's own sync, Zapier and Letaido for onboarding, win-back and payment recovery.

OptionPlan and status on contactsStarts on a Chargebee eventAdds people to automationsFailed payment notesTrials ending soon
Letaido AI agentYesYesYesYesYes
Chargebee's ActiveCampaign integrationYesNoPartlyNoPartly
ZapierYesYesYesYesPartly
Read the full comparison
OptionHow a run beginsGood atKeep in mind
Letaido AI agentA new subscription, cancellation or failed payment in Chargebee, a daily schedule, or a request in chatOnboarding with plan, status and MRR fields, win-back with the cancel reason, payment recovery notes, and trial ending tagsNeeds a webhook in Chargebee. Create the fields and automations in ActiveCampaign first. It does not keep a live copy of every field.
Chargebee's ActiveCampaign integrationIts own one-way sync from Chargebee, every 6 hoursCopying customer and subscription data into ActiveCampaign: 18 mapped fields such as plan, subscription status, trial end date, cancellation reason and MRR, with more fields if you map themBuilt by Chargebee and only on select Chargebee plans. It saves contacts to the list you pick and creates its own fields. Your ActiveCampaign automations then start from those fields
ZapierA Chargebee event such as a new customer, new subscription, payment failure or cancellationTemplates such as creating or updating ActiveCampaign contacts for new Chargebee customers or subscriptions, and tagging contacts for new subscriptionsYou build and maintain a Zap for each event, and every successful action step uses a Zapier task. Its Chargebee triggers list no trial ending event, so for trial reminders you add a Webhooks by Zapier Catch Hook, add its URL as a webhook in Chargebee and send it Chargebee's trial end reminder event, which fires 6 days before a trial ends

Chargebee and ActiveCampaign: the old way vs. Letaido

  1. 1Check Chargebee for new subscriptions
  2. 2Find each customer in ActiveCampaign
  3. 3Type in plan, status and MRR
  4. 4Add the tag
  5. 5Add them to onboarding
When a new Chargebee subscription is created, create or update the customer in ActiveCampaign by email with the tag 'chargebee-subscriber', fill my 'Chargebee plan', 'Chargebee status' and 'Chargebee MRR' fields, then add them to my 'New customer onboarding' automation.
Contact: Theo Brandt
Tag added: chargebee-subscriber
Chargebee plan: Business, yearly
Chargebee status: Active

How Chargebee and ActiveCampaign jobs start

When something happens

A job can start when a new Chargebee subscription is created or a Chargebee subscription is cancelled or a Chargebee payment fails, like “New Chargebee subscribers start ActiveCampaign onboarding”.

On a schedule

Saved as an automation, like “Trials ending soon tagged in ActiveCampaign”: every day at 10am.

When you ask

Ask in chat; Leta picks from 337 actions.

All 13 Chargebee events · ActiveCampaign events Letaido can react to

How to set up the Chargebee ActiveCampaign integration

  1. 1Paste your Chargebee site name and API key
  2. 2Paste your ActiveCampaign API URL and key
  3. 3Approve the first run

    Allow all read operations once per app; approve each kind of write once.

  4. 4Watch the first run in chat
  5. 5Choose when it runs

Every Chargebee and ActiveCampaign action the agent can take

Chargebee
9 groups: 10 reads, 12 writes
  • Create and update customers
  • Read invoices
  • Act on invoices
  • 6 more

Update customer · Cancel subscription · List items · List subscriptions

ActiveCampaign
14 groups: 140 reads, 175 writes
  • Manage tags
  • Manage deals and pipelines
  • Manage users, groups and webhooks
  • 11 more

Delete saved response · Add deal contact · Create task reminder · Delete group

Frequently asked

Does Chargebee integrate with ActiveCampaign? +

Yes. Chargebee's own ActiveCampaign integration copies customer and subscription fields one way, every 6 hours. Letaido's AI agent, Leta, acts on Chargebee events instead: it tags the contact, fills your fields and starts the right automation. The jobs on this page have been checked step by step.

How do I connect Chargebee and ActiveCampaign to Letaido? +

Paste your Chargebee site name and API key, and your ActiveCampaign API URL and key, then describe the job in chat, or paste a prompt from a job on this page.

Can a Chargebee event start a job automatically? +

Yes. A new subscription, a cancellation or a failed payment in Chargebee can start it, or it runs on a schedule you set, or when you ask. Chargebee events need a webhook in Chargebee that points to the URL Letaido gives you.

Can it start my ActiveCampaign automations? +

Yes. Leta adds the contact to an automation you built, such as onboarding, win-back or payment recovery, and the automation sends its own emails. Create the fields and the automation in ActiveCampaign first.

Will it ask before it changes ActiveCampaign? +

Allow all read operations once per app; approve each kind of write once. These jobs only read Chargebee.

Put Chargebee and ActiveCampaign to work today

Connect Chargebee and ActiveCampaign, then ask for a job like "Start ActiveCampaign onboarding for new Chargebee subscribers". Leta gets it done the moment something happens, or the moment you ask.

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