Airtable + Twilio integration

Combine Airtable + Twilio and move texts and calls into your Airtable bases. Just ask Letaido's AI agent and watch it do the work.

Best Airtable and Twilio integration jobs to start with

Use this Airtable Twilio integration to text campaigns, reminders and lead intros, and to log replies and calls.

When you ask

Text a campaign to an Airtable view

Leta texts your message to each opted-in contact in an Airtable view from your Twilio number, then writes Queued or a submission error per record.

Every day at 10am

Event reminder texts from Airtable

Every morning Leta texts a reminder to everyone registered for tomorrow's events in Airtable, skips people without SMS opt-in, and marks each record.

Every hour on weekdays, 9am to 5pm

Intro texts for new Airtable leads

Every hour on weekdays, Leta texts each new opted-in Airtable lead a short intro from their owner, then marks the intro queued.

Every hour

Text replies as comments in Airtable

Every hour Leta reads texts sent to your Twilio number and adds each one as a comment on the Airtable contact with that number.

Every day at 8am

Daily Twilio call log in Airtable

Every morning Leta logs the past day's Twilio calls in an Airtable Calls table, linked to the contact with that number, with status and duration.

Airtable Twilio integration options, compared

Most options send one text per record change. Leta texts whole views with a personal message and matches replies.

OptionTexts a list from AirtableSaves text replies to AirtableTexts on a record changeWrites each text for the personMatches replies to the right record
Letaido AI agentYesYesNoYesYes
Airtable automation: Send Twilio SMSPartlyNoYesPartlyNo
Twilio Functions templateYesYesNoNoNo
ZapierPartlyYesYesPartlyPartly
Read the full comparison
OptionWhich wayHow it startsGood forKeep in mind
Letaido AI agentAirtable into Twilio texts, and text replies and calls back into AirtableA schedule, or when you askTexting a view or a filtered list, daily event reminders, intro texts to new leads, replies saved as comments, a daily call log linked to contactsNot a per-change trigger: neither connector has triggers, so jobs follow a schedule or your request. Sending needs an upgraded Twilio account, and texts are billed to it
Airtable automation: Send Twilio SMSAirtable into Twilio textsAn automation trigger, such as a form, a record change or a set timeA text built from the triggering record's fields, such as a discount code after a form or a scheduled campaign dateYou connect Twilio with your Account SID and Auth Token. Send only. Every run counts toward your plan's monthly automation runs
Twilio Functions templateBoth ways, for one tableA text to your Twilio number, or a broadcast you startSaving incoming texts to an Airtable table and broadcasting a message to the contacts in itDeveloper setup: Twilio CLI, a deployed function, base ID and table name. Airtable API keys stopped working on February 1, 2024, so the template's AIRTABLE_API_KEY setting needs a personal access token with data.records:read and data.records:write on that base
ZapierBoth ways, one workflow for eachA new or updated record, or a new text to your Twilio numberTemplates such as texting new records in a view, or storing new Twilio texts in AirtableMost triggers check for new texts and records on a timer, not right away. Each successful action step counts as a task on your plan

Airtable and Twilio: the old way vs. Letaido

  1. 1Filter contacts in Airtable
  2. 2Export the list as a CSV
  3. 3Upload it to a texting tool
  4. 4Send the campaign
  5. 5Copy results back to Airtable
Text everyone in the 'Ready to text' view of the Contacts table in our Marketing base this message from our Twilio number +14155550100: 'Hi {first name}, our spring sale starts tomorrow: 20% off with code SPRING20 at example.com/sale. Reply STOP to opt out.' Skip anyone without SMS opt-in ticked or with a Text status already, then set Text status to the status Twilio returns (Queued or Accepted) with the date, or the submission error.
Twilio, Text to +14155550123
Hi Ana, our spring sale starts tomorrow: 20% off with code SPRING20 at example.com/sale. Reply STOP to opt out.
The view after the run with Text status filled in from Twilio's answers, and one of the queued texts

How Airtable and Twilio jobs start

On a schedule

Saved as an automation, like these jobs: every day at 10am, every hour on weekdays, 9am to 5pm or every hour. Neither app sends events to Letaido.

When you ask

Type it once in chat.

How to set up the Airtable Twilio integration

  1. 1Paste an Airtable access token
  2. 2Paste a Twilio API key
  3. 3Approve the first Twilio run

    Allow all read operations once per app; approve each kind of write once.

  4. 4Check the first result in chat
  5. 5Pick a schedule

Every Airtable and Twilio action the agent can take

Airtable
10 groups: 8 reads, 11 writes
  • Comment on records
  • Read base and table schema
  • Create tables
  • 7 more

Find record by ID · Find table by ID · Create records advanced · API request

Twilio
9 groups: 30 reads, 18 writes
  • Send messages
  • Verify identities and send OTPs
  • Look up phone numbers
  • 6 more

Update application · API request · Create call · List usage records

Frequently asked

Does Airtable integrate with Twilio? +

Yes. Airtable automations have a Send Twilio SMS action that texts from the record that triggered them. Letaido's AI agent, Leta, adds jobs across both apps, like texting a whole view with a personal message or saving text replies on the right contact.

How do I connect Airtable and Twilio to Letaido? +

Connect Airtable and add your Twilio account in Letaido once. Then describe the job in chat, or paste a prompt from a job on this page, and give the Twilio number to text from.

Can a new Airtable record send a Twilio text automatically? +

Not the moment it is added. Neither Airtable nor Twilio sends events to Letaido, so a change in either app can't start a job. A job can check for new records on a schedule instead, such as every hour on weekdays, 9am to 5pm.

Can I save Twilio text replies to Airtable? +

Yes. Every hour, Leta reads the texts people sent to your Twilio number and adds each one as a comment on the Airtable contact whose Phone is the sender's full number. A number that matches no contact, or more than one, is listed for you with its texts, and nothing is written for it.

Who pays for the texts it sends? +

Each text is billed to your Twilio account. Only text people who agreed to get texts from you. US texts from a local number need A2P 10DLC registration in Twilio.

Is a Twilio trial account enough? +

Not for these texts. A trial account can only send Twilio's predefined template texts to verified numbers, so upgrade your Twilio account before Leta sends campaigns, reminders or intros. Twilio's answer means a text was accepted for sending, not delivered, and Leta records that answer.

Will it ask before it sends texts or changes records? +

Allow all read operations once per app; approve each kind of write once.

Put Airtable and Twilio to work today

Connect Airtable and Twilio, then ask for a job like "Text our sale offer to the opted-in contacts in our Airtable view". Leta gets it done on your schedule, or the moment you ask.

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