When a payment fails
Text a card update link when a payment fails
Each time a Stripe payment fails, text the customer a short note with a secure link to update their card.
Twilio integration: texts handled by an AI agent
Letaido's Twilio integration lets an AI agent send texts, read replies and delivery results, and work with them in 64 other apps.
Best Twilio integration jobs to start with
Each one is checked step by step. Open one to watch it run.
Every day at 10am
Text event reminders from a Google Sheet
Every morning, text a reminder to everyone in your sheet whose event is tomorrow, skip opt-outs, and mark each row sent.
Every hour
Text replies logged on HubSpot contacts
Every hour, add the past hour's text replies to your Twilio number as notes on the matching HubSpot contacts.
Every day at 9am
Daily text delivery report in Slack
Every morning, post yesterday's Twilio text results to Slack: sent, delivered, failed by reason, opt-outs and spend.
Every day at 4pm
Text reminders for tomorrow's Calendly meetings
Every afternoon, text everyone booked for tomorrow who gave a phone number a short reminder with the time and a reschedule link.
When you ask
Check a phone list before a text campaign
Check every number in a sheet with Twilio's number lookup and write back the clean format, whether it's valid, and the country.
When you ask
Find out why texts failed in the last 7 days
Ask why texts from your Twilio number failed in the last 7 days and get the failures grouped by error code, with a likely cause for each and the numbers that keep failing.
Twilio integration options, compared
Six ways to connect Twilio to your marketing.
| Option | Set up by asking | Sends texts | Runs on its own | No code | Connects thousands of apps |
|---|---|---|---|---|---|
 Letaido AI agent | Yes | Yes | Yes | Yes | No |
| Twilio Studio | No | Yes | Yes | Yes | Partly |
| Zapier | No | Yes | Yes | Partly | Yes |
| Twilio Marketplace | No | Partly | Partly | Yes | Partly |
| Twilio API | No | Yes | Partly | No | Partly |
| Twilio MCP server | Partly | Partly | No | Partly | No |
Read the full comparison
| Option | How it works | Best for | Watch out for |
|---|---|---|---|
| Letaido AI agent | You describe the job. The agent sends texts, reads replies and results, and works in 64 other apps, on a schedule, on an event or when you ask. | Reminders, reply logging and reports that pull from your sheet, CRM or calendar. | 65 apps, not thousands. Texts are billed by Twilio as usual. |
| Twilio Studio | A visual builder in the Twilio console for message and call flows. | Two-way text conversations and phone menus. | Works inside Twilio, and Studio pricing doesn't include Twilio usage. |
| Zapier | Workflows built from Twilio triggers, like a new message, and actions like sending one. | One trigger, one set of steps. | You build and fix each workflow, one per job. |
| Twilio Marketplace | Third-party listings, like no-code partners and prebuilt integrations, installed from the Marketplace or the partner's site. | Adding a ready-made tool to your Twilio setup. | Each listing works its own way, and partner pricing is separate. |
| Twilio API | Developers call the messaging API with an Account SID and API key. | Texting built into your own product. | Needs developers to build and host it. |
| Twilio MCP server | Twilio's hosted server, in Public Beta, lets AI coding agents search Twilio's API specs and docs. Twilio Labs also has an open-source alpha server that calls the APIs. | Developers writing Twilio code. | The hosted server reads docs only. The alpha server runs on your machine with your API key, and neither runs on a schedule. |
How the Twilio integration works
Connect Twilio once. After that, you describe each job in plain English.
-
1Paste a Twilio API key
- 2Ask for a job in a chat, or start from an example above
-
3Approve the first run
Allow all read operations once per app; approve each kind of write once.
-
4Watch the first run, then save it
How a Twilio job starts
A schedule, an event in another app, or you asking.
- On a scheduleEvery hour or every day, like reminders for tomorrow's events.
- When you askType it in a chat, like checking a phone list, and it runs once.
Setup details
Create a Twilio API key
In the Twilio console, create a Standard API key. Copy its SID, which starts with SK, and its secret; Twilio shows the secret once.
Paste it into Letaido
Add your Account SID, which starts with AC, plus the API key SID and secret. Your Auth Token is not needed.
Get ready to text in the US
Texts from a US local number need A2P 10DLC registration; 8XX numbers like 800 or 888 need verification. Trial accounts can only send template messages to verified numbers.
Watch the first run
Allow all read operations once per app; approve each kind of write once. Then save it to repeat.
Every Twilio action the agent can take
48 actions across messages, calls, phone numbers, lookups and usage.
ReadsWrites
Best apps to combine with Twilio
ActiveCampaignEmail marketing
AirtableProductivity
ApifyData/Scraping
ApolloSales prospecting
CalendlyMeetings
Google SheetsProductivity
HubSpotCRM
MailchimpEmail marketing
NotionProductivity
PostHogAnalytics
SalesforceCRM
ShopifyE-commerce
SlackCommunication
StripePayments
Related integrations
Frequently asked
Can a job start when someone texts my number? +
Not on its own: Letaido has no Twilio event trigger. Reply jobs run on a schedule, like every hour, as in the HubSpot notes job above.
How do I connect Twilio to Letaido? +
Create a Standard API key in the Twilio console. Paste your Account SID, the API key SID and its secret into Letaido. Your Auth Token is not needed.
Do texts sent by Letaido cost extra? +
Twilio bills each text to your Twilio account at its usual rates, as if you sent it yourself. The basic phone number lookup has no Twilio charge.
Do I need A2P 10DLC registration? +
Yes, before Letaido can text from a US local number. An 8XX number like 800 or 888 needs verification instead, and trial accounts can only send template messages to numbers you have verified.
What do I approve before it sends a text? +
Allow all read operations once per app; approve each kind of write once.
Is there a Twilio MCP server? +
Twilio hosts an MCP server, in Public Beta, that lets AI coding agents search its API specs and docs, and Twilio Labs has an open-source alpha server that calls the APIs. Letaido is not an MCP server: it sends texts, reads replies and results, and runs jobs on a schedule or on an event.
How is Letaido different from Zapier or Twilio Studio? +
Zapier and Studio run flows you build step by step. With Letaido you describe the job, and the agent reads your sheet, CRM or calendar, decides who to text and logs the results in 64 other apps.
Let an AI agent handle your texts
Connect Twilio, then ask for a job like "Text customers a card update link when a Stripe payment fails". Leta gets it done the moment something happens, or the moment you ask.
Get LetaidoSend messages3
Send SMS, MMS or WhatsApp messages and read delivery status, errors and pricing for sent and received messages.
- Send message
- Get message
- List messages
Make and monitor calls7
Place outbound phone calls and read call details, errors, recordings, transcriptions and conference call status.
- Create call
- Get call
- List calls
- List call notifications
- List conferences
- List recordings
- List transcriptions
Verify identities and send OTPs5
Create and manage Verify services, send one-time codes by SMS, voice or WhatsApp, and review delivery attempts.
- Create verify service
- Get verify service
- List verify services
- Send verification
- List verification attempts
Look up phone numbers2
Validate and format any phone number for no-cost, or purchase enriched data such as line type, carrier, caller name and fraud risk signals.
- Lookup phone number
- Lookup phone number data
Manage phone numbers6
Search and browse numbers available to buy, list owned numbers, short codes and verified caller IDs, and check country purchasing requirements.
- Search available numbers
- List available countries
- Get available country
- List phone numbers
- List short codes
- List caller ids
Manage addresses6
Add, update, delete and list customer addresses required for number purchases or emergency calling, and see which numbers depend on each address.
- Create address
- Get address
- List addresses
- Update address
- Delete address
- List address phone numbers
Configure voice routing11
Create, update and delete TwiML apps and call queues, and monitor queue depth and wait times.
- Create application
- Get application
- List applications
- Update application
- Delete application
- Create queue
- Get queue
- List queues
- Update queue
- Delete queue
- List queue members
Track usage and spending7
Read account balance, report usage and spend by category, and create, update, list and delete webhook alerts that fire when usage thresholds are crossed.
- Get balance
- List usage records
- Create usage trigger
- Get usage trigger
- List usage triggers
- Update usage trigger
- Delete usage trigger
Admin and advanced1
Make raw requests to any Twilio API endpoint for actions not covered by other capabilities.
- API request