Twilio + Google Sheets integration

Combine Twilio + Google Sheets and move texts and calls into your sheets. Just ask Letaido's AI agent and watch it do the work.

Best Twilio and Google Sheets integration jobs to start with

Use this Twilio Google Sheets integration to text your sheet's contacts, log replies and missed calls, check each contact's latest text and check phone numbers.

When you ask

Text a campaign from a Google Sheet

Leta texts your message to each opted-in row in a Google Sheet from your Twilio number, then writes Twilio's answer in the Status column.

Every day at 10am

Text event reminders from a Google Sheet

Every morning, text a reminder to everyone in your sheet whose event is tomorrow, skip opt-outs, and write Twilio's answer in Status.

Every hour

Log Twilio text replies in a Google Sheet

Every hour, Leta adds the texts people sent to your Twilio number to a Replies tab with a type, and marks STOP senders opted out.

Every weekday at 8am

Missed Twilio calls as a callback list

Every weekday at 8am, Leta adds the unanswered, busy or failed calls to your Twilio number to a Callbacks tab, with the caller's name.

When you ask

Check each contact's latest Twilio text

Leta finds the latest Twilio text to each texted contact in the past 7 days and writes Delivered, or why not, in Delivery.

When you ask

Check a phone list before a text campaign

Check every number in a sheet with Twilio's number lookup and write back the clean format, whether it's valid, and the country.

Twilio Google Sheets integration options, compared

Most options can text from a sheet. Leta also writes a reminder for each person, checks each contact's latest text and checks phone numbers.

OptionTexts a list from your sheetWrites each text for the personSaves text replies to the sheetNo code to writeTexts the moment a row is added
Letaido AI agentYesYesYesYesNo
ZapierPartlyPartlyYesYesYes
Google Sheets add-ons (for example ConnectTo Twilio SMS)YesPartlyNoYesNo
Apps Script (Twilio's tutorial)YesPartlyPartlyNoPartly
Read the full comparison
OptionHow it startsGood forKeep in mind
Letaido AI agentA schedule, such as every hour or every morning, or a request in chatPersonal texts to opted-in rows, reminders, reply and missed call logs, latest-text delivery and phone list checksNeither connector has triggers, so a new row doesn't start a text: jobs follow a schedule or your request. Sending needs an upgraded Twilio account, and texts are billed to it. Google needs your own OAuth client
ZapierA new or updated row starts a Zap at once. A new Twilio text is found on a polling checkTemplates such as sending a Twilio text for each new row, or adding new Twilio texts to a sheet as rowsOne Zap per direction, one text per row. New Twilio texts are checked every 15 minutes on Zapier's lowest plan
Google Sheets add-ons (for example ConnectTo Twilio SMS)You, from the add-on sidebar in SheetsSending texts to selected rows or the whole sheet, personalised with sheet formulas, and tracking each text's status in the sheetA separate add-on license, on top of your Twilio account and its credits. Its listed features cover sending and status tracking, not saving replies
Apps Script (Twilio's tutorial)You run the script from the sheetSending the message in each row to the phone in that row and writing sent or error in a Status columnYou write and maintain the code, with your Account SID and Auth Token pasted into the script. Anything more, like saving replies, you code yourself

Twilio and Google Sheets: the old way vs. Letaido

  1. 1Filter opted-in rows
  2. 2Export the list as a CSV
  3. 3Upload it to a texting tool
  4. 4Send the campaign
  5. 5Copy results back to the sheet
Text everyone on the 'Contacts' tab of this sheet ([sheet link]) who has Yes in SMS opt-in and an empty Status this message from our Twilio number +14155550100: 'Hi {first name}, our fall sale starts tomorrow: 20% off with code FALL20 at example.com/sale. Reply STOP to opt out.' Then write Twilio's answer (Queued or Accepted) with today's date, or the error, in each row's Status column.
Twilio, Text to +14155550123
Hi Ana, our fall sale starts tomorrow: 20% off with code FALL20 at example.com/sale. Reply STOP to opt out.
The Contacts tab after the run with Status filled in from Twilio's answers, and one of the queued texts

How Twilio and Google Sheets jobs start

On a schedule

Saved as an automation, like these jobs: every day at 10am, every hour or every weekday at 8am. Neither app sends events to Letaido.

When you ask

Type it once in chat.

How to set up the Twilio Google Sheets integration

  1. 1Paste a Twilio API key
  2. 2Connect Google Sheets with your OAuth client
  3. 3Approve the first run in chat

    Allow all read operations once per app; approve each kind of write once.

  4. 4Check the first result in chat
  5. 5Pick a schedule

Every Twilio and Google Sheets action the agent can take

Twilio
9 groups: 30 reads, 18 writes
  • Send messages
  • Make and monitor calls
  • Track usage and spending
  • 6 more

Delete queue · Lookup phone number · Create address · Create application

Google Sheets
11 groups: 4 reads, 29 writes
  • Read cell values
  • Shape and clean data
  • Protect and unprotect ranges
  • 8 more

Add sheet · Delete protected range · Read values batch · Add conditional format rule

Frequently asked

Does Twilio integrate with Google Sheets? +

Yes. Zapier, Sheets add-ons and Apps Script can send a Twilio text from a row. Leta, Letaido's AI agent, does the jobs around your list: texting opted-in rows by first name, sending event reminders, logging replies and missed calls, checking whether each contact's latest text was delivered, and checking phone numbers.

How can I send text messages from my Google Sheets? +

Ask Leta in chat with the link to your sheet, like "Text our sale offer to the opted-in people in our sheet". It texts each row with Yes in SMS opt-in and an empty Status from your Twilio number, then writes Twilio's answer in the Status column, so a second run skips those rows.

How do I connect Twilio and Google Sheets to Letaido? +

Paste a Twilio API key into Letaido and connect Google Sheets with your own Google OAuth client. Then describe the job in chat with the link to your sheet, or paste a prompt from a job on this page.

Can a new row in my sheet send a Twilio text? +

Not on its own. Neither Twilio nor Google Sheets sends events to Letaido, so a new row can't start a text. Jobs run on a schedule, such as every hour or every morning, or when you ask in chat.

Can I save Twilio texts and calls to a Google Sheet? +

Yes. Every hour, Leta adds the texts people sent to your Twilio number in the previous full clock hour to a Replies tab, with a type and, when the sender matches exactly one Contacts row, their first name, and sets SMS opt-in to No when the STOP sender matches exactly one Contacts row. Every weekday at 8am, it adds unanswered, busy and failed calls to a Callbacks tab.

Who pays for the texts, and does a Twilio trial account work? +

Each text is billed to your Twilio account. A trial account can only send Twilio's predefined template texts to verified numbers, so you need an upgraded account, and US texts from a local number need A2P 10DLC registration in Twilio.

Will Leta send texts without asking me? +

Allow all read operations once per app; approve each kind of write once. After that, a saved job runs on its schedule.

Put Twilio and Google Sheets to work today

Connect Twilio and Google Sheets, then ask for a job like "Text our sale offer to the opted-in people in our sheet". Leta gets it done on your schedule, or the moment you ask.

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